fabricfirst T&Cs

1. fabricfirst member benefits


Digital subscribers

Four bundles of individual tracks from the mix and a single track continuous mix (320 Kbps mp3s) annually. Payment is processed when you first join – you receive the latest compilation, and then again in the next month of the cycle of releases in February, May, August and November.


CD subscribers

Four CDs annually, plus digital tracks from the mix and single track continuous mix (320 Kbps mp3s). Payment is processed when you first join – you receive the latest compilation, and then again in the next month of the cycle of releases in February, May, August and November.


Vinyl subscribers

Four copies of double vinyl annually plus digital tracks from the vinyl and single track mix (wavs). Payment is processed when you first join – you receive the latest compilation, and then again in the next month of the cycle of releases in February, May, August and November.


Vinyl Plus CD subscribers

Four copies of double vinyl annually including wavs of the tracks on the vinyl plus a single track continuous mix (wav). Payment is processed when you first join – you receive the latest compilation, and then again in the next month of the cycle of releases in February, May, August and November.


Membership card when you first join

£8 off the door entry price on Friday and Saturday nights, with reduced price entry at most other events at fabric

Discount on CDs, digital releases, vinyl and other merch from the fabric and Houndstooth labels’ back catalogues

Priority entry at any Friday or Saturday event at fabric.

Priority entry and discount at most other events at fabric (please check website for individual event details)

Ability to bring a full-paying guest into the priority line with you

Access to audio and video on the fabric website

2. Membership terms


The minimum term for membership is four releases (four payments). Any cancellation request before this time will not be fulfilled.

The membership card will be sent out upon first joining. Until it arrives, members may use the virtual card number, which may be found by logging onto their account on www.fabriclondon.com. Photo ID needs to be shown when using the virtual card number.

Members will be asked to prove that they are the cardholder when attending events at fabric. It is recommended that members bring photo ID.

fabric will aim to send CDs and vinyl to members to arrive with UK members before the general release date, provided their payment is processed on the 1st of the month. However, this cannot always be guaranteed.

Downloads to all members will be available from the members account page on the fabric website at least a week before the release date, provided payment has been successfully processed. You will be able to download each album a maximum of two times.

Memberships will be automatically put into suspension should the member's monthly payment fail for any reason. The member will not receive any of their benefits whilst their account is suspended. Memberships can easily be brought out of suspension at any time by logging into the website and entering up-to-date billing details.

fabric will aim to cancel membership as soon as a valid request is received. It may take up to 14 days to process the cancellation, during which time another monthly payment may be taken.

If a valid request for cancellation has not been received and your payment fails on the 1st of the month, fabric reserves the right to retry processing payment at any point during that month and in any subsequent months until a cancellation is received.

Upon cancellation, the membership will be put into suspension, so the member can continue to login to the account and restart the membership if desired.

Contact music@fabriclondon.com or telephone +44 207 549 2273 to cancel your account or request information on suspending your account for a time.

In the event of it being impossible to release an album in a nominated month, fabric will not process a charge for that month's membership at that time. All other member benefits will remain active during that period. Following such a period, fabric reserves the right to process the charge for that month's membership and distribute the related album at a later date. Members will be informed by email in such an eventuality.

The fabricfirst membership is non-transferable. fabric reserves the right to confiscate the card if anyone other than the member is found using it.

If your card is confiscated, we cannot send it back to you until your account is reactivated.

3. Gift memberships and upfront annual memberships


The membership card will be sent out upon first joining to the recipient’s address. Until it arrives, members may use the virtual card number, which may be found by logging onto their account on www.fabriclondon.com.

The first bundle that the recipient will be sent/made available on their fabric account will be that released in the calendar month following the purchase of the membership.

Membership and all benefits will expire exactly 1 year after the purchase date.

4. Rejoining fabricfirst


Members may rejoin fabricfirst at any time. If you have been a member of the previous series at a certain rate, this will be updated to the current charge.

Rejoining members will have their regular benefits reinstated immediately upon rejoining (quarterly album, discounts and priority entry at the venue, discount on back catalogue).

Rejoining members will not be issued with a new membership card. The card they held during their previous period of membership will be revalidated. A replacement membership card can be issued at a cost of £3 if necessary.

5. Returns and replacements


fabric will replace malfunctioning or faulty products.

fabric will refund or replace products purchased in error. Such products must be returned unopened, in their original packaging.

Refunds or replacements will not be offered for unwanted items.

If a CD or vinyl does not arrive within one month of the general release date (for example if it goes missing in the post), fabric will resend a replacement, provided that the member's delivery address is up to date on their account at the original time of sending.

fabric will send a replacement copy a maximum of one time per title.

If both available digital downloads per release title fail fabric will at its own discretion decide whether or not to allow further downloads for that title to be made available. Members are required to contact fabric at music@fabriclondon.com should this occur.

Replacements and refunds will not be issued if the enquiry is made more than 6 months after the purchase or payment.

The address for returns is RETURNS, 12 Greenhill Rents, London EC1M 6BN, United Kingdom. Include a covering letter with your name, address, clearly stating the reason for return. If this is not included, fabric may be unable to replace or refund your product.